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Data Protection Policy

Pvc Trade Supplies Ltd collects and uses information about people with whom it communicates.

This personal information must be dealt with properly and securely however it is collected, recorded and used – whether on paper, in a computer, or recorded on other material – and there are safeguards to ensure this in the Data Protection Act 1998.

Pvc Trade Supplies Ltd regards the lawful and correct treatment of personal information as very important to the successful and efficient performance of its functions, and to maintain confidence between those with whom it deals. To this end Pvc Trade Supplies Ltd fully endorses and adheres to the Principles of Data Protection, as set out in the Data Protection Act 1998.

Purpose

The purpose of this policy is to ensure that the staff and contractors of Pvc Trade Supplies Ltd are clear about the purpose and principles of Data Protection and to ensure that it has guidelines and procedures in place which are consistently followed. Failure to adhere to the Data Protection Act 1998 is unlawful and could result in legal action being taken against Pvc Trade Supplies Ltd or its staff and contractors.

Principles

The Data Protection Act 1998 regulates the processing of information relating to living and identifiable individuals (data subjects). This includes the obtaining, holding, using or disclosing of such information, and covers computerised records as well as manual filing systems and card indexes.

Data users must comply with the data protection principles of good practice which underpin the Act. To comply with the law, information must be collected and used fairly, stored safely and not disclosed to any other person unlawfully.

To do this Pvc Trade Supplies Ltd follows the eight Data Protection Principles outlined in the Data Protection Act 1998, which are summarised below:

I. Personal data will be processed fairly and lawfully
II. Data will only be collected and used for specified purposes
III. Data will be adequate, relevant and not excessive
IV. Data will be accurate and up to date
V. Data will not be held any longer than necessary
VI. Data subject’s rights will be respected
VII. Data will be kept safe from unauthorised access, accidental loss or damage
VIII. Data will not be transferred to a country outside the European Economic Area, unless that country has equivalent levels of protection for personal data.

The principles apply to “personal data” which is information held on computer or in manual filing systems from which they are identifiable. Pvc Trade Supplies Ltd.’s employees, volunteers and trustees who process or use any personal information in the course of their duties will ensure that these principles are followed at all times.

Procedures

The following procedures have been developed in order to ensure that Pvc Trade Supplies Ltd meets its responsibilities in terms of Data Protection. For the purposes of these procedures data collected, stored and used by Pvc Trade Supplies Ltd falls into 2 broad categories:

1. Pvc Trade Supplies Ltd internal data records; Staff

2. Pvc Trade Supplies Ltd external data records; Members, customers, clients.

Pvc Trade Supplies Ltd as a body is a DATA CONTROLLER under the Act, and the Company Directors are ultimately responsible for the policy’s implementation.

Internal data records

Purposes

Pvc Trade Supplies Ltd obtains personal data (names, addresses, phone numbers, email addresses), application forms, and references and in some cases other documents from staff and contractors. This data is stored and processed for the following purposes:

• Recruitment
• Equal Opportunities monitoring
• Volunteering opportunities
• To distribute relevant organisational material e.g. meeting papers
• Payroll

Access

The contact details of staff and contractors will only made available to other staff and contractors where deemed necessary. Any other information supplied on application will be kept in a securely and is not accessed during the day to day running of the organisation.

Contact details of staff and contractors will not be passed on to anyone outside the organisation without their explicit consent.

A copy of staff and contractors emergency contact details will be kept in the BCP for Health and Safety purposes to be used in emergency situations e.g. fire/ bomb evacuations.

Staff and contractors will be supplied with a copy of their personal data held by the organisation if a request is made.

All confidential post must be opened by the addressee only.

Accuracy

Pvc Trade Supplies Ltd will take reasonable steps to keep personal data up to date and accurate.

Personal data will be stored for 6 years after an employee or contractor has worked for the organisation. Unless the organisation is specifically asked by an individual to destroy their details it will normally keep them on file for future reference. The Director has responsibility for destroying personnel files.

Storage

Personal data is kept in paper-based systems and on a password-protected computer system.

Every effort is made to ensure that paper-based data are stored in organised and secure systems.

Pvc Trade Supplies Ltd operates a clear desk policy at all times.

Use of Photographs

Where practicable, Pvc Trade Supplies Ltd will seek consent from individuals before displaying photographs in which they appear. If this is not possible (for example, a large group photo), the organisation will remove any photograph if a complaint is received. This policy also applies to photographs published on the organisations website or in the Newsletter.

External data records

Purposes

Pvc Trade Supplies Ltd obtains personal data (such as names, addresses, and phone numbers) from members/clients. This data is obtained, stored and processed solely to assist staff and contractors in the efficient running of services. Personal details supplied are only used to send material that is potentially useful . Most of this information is stored on the organisation’s database.

Pvc Trade Supplies Ltd obtains personal data and information from clients and members in order to provide services. This data is stored and processed only for the purposes outlined in the agreement and service specification signed by the client/ member.

Consent

Personal data is collected over the phone and using other methods such as e-mail. During this initial contact, the data owner is given an explanation of how this information will be used.

Written consent is not requested as it is assumed that the consent has been granted when an individual freely gives their own details.

Personal data will not be passed on to anyone outside the organisation without explicit consent from the data owner unless there is a legal duty of disclosure under other legislation, in which case the Director will discuss and agree disclosure with the other Directors. Contact details held on the organisation’s database may be made available to groups/ individuals outside of the organisation. Individuals are made aware of when their details are being collected for the database and their verbal or written consent is requested.

Access

Only the organisation’s staff and contractors will normally have access to personal data.

All staff and contractors are made aware of the Data Protection Policy and their obligation not to disclose personal data to anyone who is not supposed to have it.

Information supplied is kept in a secure filing, paper and electronic system and is only accessed by those individuals involved in the delivery of the service. Information will not be passed on to anyone outside the organisation without their explicit consent, excluding statutory bodies e.g. the Inland Revenue.

Individuals will be supplied with a copy of any of their personal data held by the organisation if a request is made.

All confidential post must be opened by the addressee only.

Accuracy

Pvc Trade Supplies Ltd will take reasonable steps to keep personal data up to date and accurate.

Personal data will be stored for as long as the data owner/ client/ member uses our services and normally longer. Where an individual ceases to use our services and it is not deemed appropriate to keep their records , their records will be destroyed according to the Data Retention Policy. However, unless we are specifically asked by an individual to destroy their details, we will normally keep them on file for future reference.

If a request is received from an organisation/ individual to destroy their records, we will remove their details from the database and request that all staff holding paper or electronic details for the organisation destroy them. This procedure applies if Pvc Trade Supplies Ltd is informed that an organisation ceases to exist.

Storage

Personal data may be kept in paper-based systems and on a password-protected computer system. Paper-based data are stored in organised and secure systems.

Pvc Trade Supplies Ltd operates a clear desk policy at all times.

Use of Photographs

Where practicable, Pvc Trade Supplies Ltd will seek consent of members/ individuals before displaying photographs in which they appear. If this is not possible (for example, a large group photo), the organisation will remove any photograph if a complaint is received. This policy also applies to photographs published on the organisation’s website or in the Newsletter.

Criminal Records Bureau

Pvc Trade Supplies Ltd will act in accordance with the CRB’s code of practice.

Copies of disclosures are kept for no longer than is required. In most cases this is no longer than 6 months in accordance with the CRB Code of Practice. There may be circumstance where it is deemed appropriate to exceed this limit e.g. in the case of disputes.

Responsibilities of staff and Contractors

During the course of their duties with Pvc Trade Supplies Ltd, staff and contractors will be dealing with information such as names/addresses/phone numbers/e-mail addresses of members/clients/volunteers . They may be told or overhear sensitive information while working for Pvc Trade Supplies Ltd. The Data Protection Act (1988) gives specific guidance on how this information should be dealt with. In short to comply with the law, personal information must be collected and used fairly, stored safely and not disclosed to any other person unlawfully. Staff, paid or unpaid must abide by this policy.

Compliance

Compliance with the Act is the responsibility of all staff, paid or unpaid. Pvc Trade Supplies Ltd will regard any unlawful breach of any provision of the Act by any staff, paid or unpaid, as a serious matter which will result in disciplinary action. Any employee who breaches this policy statement will be dealt with under the disciplinary procedure which may result in dismissal for gross misconduct. Any such breach could also lead to criminal prosecution.

Any questions or concerns about the interpretation or operation of this policy statement should in the first instance be referred to the line manager.

Retention of Data

No documents will be stored for longer than is necessary. For guidelines on retention periods see the Data Retention Policy.

All documents containing personal data will be disposed of securely in accordance with the Data Protection principles.

Access to Information

The Data Protection Act 1998 gives anyone the right to access the personal information that is held by a company. If a customer requires the information Pvc Trade Supplies Ltd holds on them to be sent to them then the Information Commissioners Office Code of Practice for Subject Access must be followed.

Our Raglan Showroom

If you live in or around Monmouthshire in Chepstow, Caldicot, Monmouth, Abergavenny and the surrounding villages, then why not come visit our showroom at Raglan Garden Centre.

Our Raglan showroom is the perfect place to get inspiration for your property’s next home improvements, regardless of what you’re looking for. Whether you’re interested in making your home more energy efficient with A-rated double-glazed windows or want to extend your house with one of our spacious conservatories, we’re sure to have what you’re after.

If you’re interested in seeing a selection of our products up close, or you have something specific in mind, the friendly, knowledgeable team at The Monmouthshire Window Company are more than happy to help.

At Raglan, the Garden Centre is open from Monday – Sunday 9.30 am – 5 pm and you are able to walk around the showroom at these times. However, the showroom itself is currently unmanned. If you would like to meet a representative on-site to discuss your requirements, please call us on 01291 630063 to book an appointment.

Alternatively, visit our Caldicot Showroom – open Monday to Friday 8.30 am – 4.00 pm.

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